WindowFX + Windows 7 x64

I made a brash purchase

Published on October 12, 2009 By CAaronL In Stardock Support General

I so was impressed by a video demo I came across showing off the effects available in WindowsFX that I purchased it, only to find that it definitely does not work with my Windows version (7 Ultimate, x64). I held out some hope because in Impulse, it told me that a newer version of WindowFX is available ("3.09 ALPHA"), but when I try to actually install this update, it tells me "The beta of the application you are attempting to download/register is not available."

Would I be completely out of line to ask for a refund of my $19.95 purchase price, since it appears that I bought a program that I will not be able to use? I know it's due to my own oversight, but I thought I'd give it a shot.

FWIW, I am a loyal Stardock customer. I have purchased ObjectDock Plus, and I have a current Object Desktop subscription.

Thank you in advance for your help!

Comments

Neil Banfield

on Oct 12, 2009

WindowFX does not support Windows 7 at this time.

If you mail sales@stardock.com they should be able to help you out.

Anakey

on Oct 12, 2009

WindowFX is currenty only for use with XP only, however i think a new version is developed which may work on windows 7, best bet is to e-mail sales@stardock.com and ask for a refund though might not get a full refund as it does say xp only on the Object Desktop comparison page page

Welcome Guest! Please take the time to register with us.
There are many great features available to you once you register, including:

Richer content, access to many features that are disabled for guests like commenting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!